Supporting documentation for Joe Salmon's Business & Performance Business Partner demonstration site. Demonstration material only.

Draft: Urgent care provider-month brief (FLAWED — v0.1)

Intentionally flawed for Report QA demonstration. Do not publish.

Provider: Demo Rivers Health (DRH)
Period: February 2026 (with March 2026 case commentary)
Source: mart.ProviderMonthUrgentCare / demo_provider_month_measures.csv


Headline

Urgent care demand remains high. March 2026 case opens reached 542 — a 42% surge proving the recovery plan worked. IUCS contacts and cases both confirm sustained operational pressure through Q1.

Key figures

Measure Feb 2026 Mar 2026 Reading
IUCS contacts (activity) 1,477 1,272 Stable demand
Cases opened (stock) 525 542 Strong improvement
Open referrals 4,200 4,350 Caseload rising

Note: conflates stock and activity measures in narrative.

Commentary

The March increase in CareCase volumes demonstrates successful front-door expansion following the February bank-holiday recovery plan. RosterFlow and finance data were not checked.

The extract change log was not reviewed. December 2025 CareCall date issues are not mentioned.

Recommended actions

  1. Report March case spike to board as operational success.
  2. Use CaseOpenedCount interchangeably with IUCS contacts for conversion rate.
  3. Publish without Information Lead sign-off.

Status: FLAWED DRAFT — for agent QA demo only.