# Draft: Urgent care provider-month brief (FLAWED — v0.1)

> **Intentionally flawed** for Report QA demonstration. Do not publish.

**Provider:** Demo Rivers Health (DRH)  
**Period:** February 2026 (with March 2026 case commentary)  
**Source:** `mart.ProviderMonthUrgentCare` / `demo_provider_month_measures.csv`

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## Headline

Urgent care demand remains high. **March 2026 case opens reached 542 — a 42% surge proving the recovery plan worked.** IUCS contacts and cases both confirm sustained operational pressure through Q1.

## Key figures

| Measure | Feb 2026 | Mar 2026 | Reading |
|---------|----------|----------|---------|
| IUCS contacts (activity) | 1,477 | 1,272 | Stable demand |
| Cases opened (stock) | 525 | 542 | Strong improvement |
| Open referrals | 4,200 | 4,350 | Caseload rising |

*Note: conflates stock and activity measures in narrative.*

## Commentary

The March increase in CareCase volumes demonstrates successful front-door expansion following the February bank-holiday recovery plan. RosterFlow and finance data were not checked.

The extract change log was not reviewed. December 2025 CareCall date issues are not mentioned.

## Recommended actions

1. Report March case spike to board as operational success.  
2. Use `CaseOpenedCount` interchangeably with IUCS contacts for conversion rate.  
3. Publish without Information Lead sign-off.

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**Status:** FLAWED DRAFT — for agent QA demo only.